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Basics

Credits are a unit of measurement used to track your usage of the TensorPix API. Each time you enhance a video or image, it consumes a certain number of Credits. You can check the account Credit balance on the Billing page, or using the /api/accounts/profile/balance/ endpoint.

How to top up Credits?

Each subscription plan comes with a certain number of Credits included that renews evey month. If you run out of Credits, you can top up your balance by purchasing additional Credits on the Billing page.

What happens when I run out of Credits?

Your requests will fail with the code 400 and an appropriate message if you do not have enough Credits to process the request.

Auto Credit topup

Auto top ups give you the option to add Credits when the Credit balance drops below a set minimum threshold. It’s a great way to keep your balance positive without running into API errors due to insufficient Credits. You can enable auto credit topup on the billing page of your account. Enable the toggle next to the “Automatic reload” section and setup how to top up Credits. You can also set up a monthly limit so the total top up amount for the current month won’t exceed this limit. We will send you an email if you reach the limit for the current month.
Limits are set on calendar month basis, e.g total. top up amount for current month of October would be from 1st until 31s of October.